Question	Yes	No
Does the name on the app match the name on the credit?
No Additional Action Required
Are the names misspelled?
Does the spelling on the app match the applicants?
Note the app "name misspelled on credit. Verified correct spelling within ID"
Update the name on the app to match the ID. Note the app "name misspelled on app. Updated name to match Id."
Are the names different?
Does the name on the app match any of the AKAs?
No additional action required
Obtain verbal verification of AKA. Note app "Name mismatch verified. Applicant verified AKA."
Ask the applicant "Have you ever applied for credit under another name?"
Ask the applicant for proof of name change. Was proof obtained?
Email FRAML. They will determine how to proceed on a case by case basis
Upload proof to the app. Note the app "Verified name mismatch. Obtained proof of name change."
Do not move forward email FRAML